Honest. They didn't have what we needed but graciously directed us to a store that did.
I walked into this store today for help with finding the correct bath fixtures. The staff was wonderful. The two men working were incredibly helpful, offering suggestions, searching through catalogs to assist me in finding what I needed. They really seem to care about how they service customers and that they appreciated me coming to their store. Lately, service seems to have gone in a completely different direction, no longer about being appreciative that a customer chooses to shop with you. I’m just grateful for their efforts to help me. Great store, great products, great service! Thank you
Great Company, organized and extremely skilled at knowing my job even a year later. When issues came up with some of the fixtures, they immediately helped.
I did four bathrooms, kitchen and family room bar all ay once. Their book kept us all organized.
The Bath Company offers a wonderful selection of high-end plumbing and fixtures with the added bonus of troubleshooting support throughout the construction process. Tony is a knowledgable resource.
I was referred by several different people to John at The Bath Co for our 2 bathroom remodels, and was not disappointed. Both John & Tony were extremely helpful! I had already ordered a couple things online, and realized later that I was too ignorant to know that I didn't know what the heck I was doing. John helped me figure out how to make some of the things I had work, and some items I returned & they got me replacements for. There was one vendor that had a delay in our (unusual) choice of finish on our shower fixtures, John kept me updated, and kept after the vendor so our timeline wasn't affected. They really go above & beyond, with great suggestions on how to make your ideas for your project work. I would highly recommend shopping at the Bath Co for your remodel!
John and The Bath Co. are a class act! He knows the world of fixtures like the back of his hand, excellent service he will always have my business!
Hidden gem - shop here first. Tony and all the staff are very friendly and knowledgeable in all things water! They offer a delightful ever changing showroom, with a wide variety of styles, finishes and price range. Communication is top notch.
Catering to the homeowner, GC & design professional.
Excellent customer service! Pleasure to deal with! Have a great selection and quality products! Make them your first stop and you won't go anywhere else.
My contractor referred me to Tony at The Bath Company, so glad he did. Tony's extensive knowledge of bath/plumbing products saved a lot of time for me. Not only is he super knowledgeable but his customer service couldn't have been any better. Any and all issues were handled as quickly as possible. He even chased down parts for older products I had not purchased from him. Be sure to call ahead if you want to work with him because he is in demand although the other employees are helpful as well.
Excellent selection of brands and price ranges. The staff is very helpful and really knows their business. You want to go here if you care about your bath or kitchen remodel.
John at the Bath Company is very knowledgeable and helpful. I had ordered a Kohler sink and commode from another dealer and it took forever and me in with several flaws. The unnamed at least for the moment wanted to charge me a restocking fee when I declined delivery!! I went to the Bath Company and received my new sink and toilet in half the time and at a lower price!
This company has been around for awhile which speaks volumes for their products and service. Beautiful showroom and knowledgeable staff.
Great help, but just starting to make my choices of fixtures and sinks. Staff is very helpful.
I am a Professional Plumber and have been purchasing and recommending The Bath Co. for many years. The staff is very knowledgeable and professional as well as helpful. Being based in South O.C. where I do work in million dollar homes regularly, I can count on them to have all the finest fixtures and repair parts available. I send all my customers there with confidence! Rustypipesplumbing@cox.n…
In searching for a Grohe dealer, I found The Bath Co. Not only did they have the part I needed, but Mike gave me a tutorial on how to install it myself! Their showroom is beautiful & I will most certainly be back in the future!
When it comes to having water run through your home....There is no better partner to have on your side than John Reynolds. John's Bath Company carry's only quality products, they possess superior product knowledge and John adds value through every step of his projects, value that you just can't find anywhere these days.
No one in this region can even compare.